NZSA Customer Champion of the Year, John Dumelow, Gallagher.

NZSA Customer Champion of the Year

♦ NZSA Customer Champion of the Year – Gallagher’s John Dumelow (JD) has been awarded Customer Champion of the Year at the 2022 New Zealand Security Awards.

“I am very proud to have won this award and feel honoured to be recognized for my contribution to the industry over the past 25 years,” Dumelow said. “I would like to thank Sir William and the wider Gallagher family for all the opportunities and support I have been given this past quarter-century. The security industry is a special one to be part of, with many rewarding jobs within the sector.”

In April this year, Dumelow moved into the newly created role of key client manager – Upper North Island, where he has been closely supporting Gallagher’s key customers, such as universities, banks, and healthcare providers, alongside its channel partners.

“JD has been an integral part of Gallagher’s sales team in New Zealand for over 25 years,” said Brad Small, regional manager for New Zealand and the Pacific Islands.

“During this time, he has built many long-standing relationships with Gallagher’s customers and Channel Partners, entrenching himself in our customers’ businesses to help them get the most out of their Gallagher system.

“We’re so excited to see JD win this well-deserved award, which not only recognizes his exemplary customer service skills and the outstanding performance he brings to his role, each and every day – but his longstanding service to both Gallagher and the industry as a whole.”

Gallagher said another member of the New Zealand sales team, technical business account manager Hennie Lombard, was named a finalist in the Design and Support Electronic Sector Professional of the Year category, recognizing his vast technical knowledge and invaluable support for customers and partners.

Additionally, Gallagher’s SMB Key Tags were a finalist for the Outstanding New Product/Service Award.

This year celebrated the 50th anniversary of the New Zealand Security Association. The awards ceremony at the Auckland Hilton last Friday acknowledged the hard work and dedication of the 2022 finalists with dinner, drinks, entertainment, and a look back over the past 50 years of the security industry.

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