Gallagher Reveals Security Industry Trends Include IT, Ease Of Use, Efficiency, And People.
Gallagher Reveals Security Industry Trends – Gallagher Security has unveiled its Security Industry Trends Report 2025 after feedback from end users, installers, and integrators.
“The speed of change in our industry has never been greater,” said Gallagher Security chief executive, Mark Junge.
“What stands out in this year’s report is a shift in how businesses view security – not just as protection, but as a tool for fostering trust, operational efficiency, and data-driven insights. These findings challenge us to ask, ‘What if security is capable of so much more?’”
According to Junge, the 2025 report emphasises the interplay of technology and relationships, revealing key trends, including the importance of people and their relationships.
The report found:
- Trusted Relationships Take Priority: End Users consistently cite trust, support, and strong partnerships as the most decisive factors when choosing security solutions. The report highlights how human connections are becoming the differentiating factor in a crowded market, urging security vendors to prioritise collaboration and responsiveness.
- Ease of Use Takes Centre Stage: As systems become more integrated and complex, usability is a top priority for organisations seeking solutions that align with non-technical staff needs.
- The Rising Influence of IT: As cybersecurity and cloud solutions dominate discussions, IT departments are taking a leading role in decision-making. This combined with greater touchpoints across organisations is resulting in an increased need for market education to overcome misconceptions.
- Expanding Value: Businesses are leveraging security systems to support broader goals, from sustainability initiatives to improved operational efficiencies, with 56 per cent of end user respondents reporting strategies in place for optimising operations through their security systems.
“We’re seeing businesses rethink what they need from their security systems,” Junge said. “It’s about more than features — it’s about choosing the right partner to navigate these challenges together and unlock greater possibilities. By focusing on the people who interact with these systems, we’re better positioned to foster trust and deliver lasting value.”
The Gallagher Security Industry Trends Report 2025 is now available for download and provides a comprehensive look at the insights driving the future of security – you can find it here or read more SEN news here.
“Gallagher Reveals Security Industry Trends Include IT, Ease Of Use, Efficiency And People.”
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