Reliability, Dependability And Performance Key To Alarm Choice, Says BGW Technologies’ Stanley El Komala.
Reliability, Dependability And Performance Key To Alarm Choice – According to Stanley El Komala, senior product manager at BGW Technologies, in an industry constantly chasing what’s new, it’s easy to overlook what’s proven.
“For installers and integrators working across both residential and commercial environments, reliability, scalability, and long-term support matter as much as innovation,” El Komala says.
“That’s why systems like DSC NEO and the Qolsys IQ4 Panel continue to earn their place in a modern security portfolio. They remain relevant not because they’ve stood still technologically but because they’ve evolved while remaining true to installer and end user requirements in the field.
According to El Komala, installers don’t want to relearn everything every 2 years.
“Installers need systems that are dependable, familiar, and flexible enough to handle different job types without compromising security or functionality,” he explains.
“For integrators juggling a mix of residential, SME, and light commercial work, standardisation is a competitive advantage. DSC NEO and Qolsys IQ4 Panel offer complementary strengths that allow installers to deploy the right solution without fragmenting their offering.”
DSC NEO continues to be a strong choice for commercial and higher-risk residential applications, delivering hybrid wired and wireless capability with PowerG, strong partitioning and user management, compatibility with a wide range of PowerSeries NEO peripherals and proven reliability in demanding environments.
And El Komala says Qolsys IQ4 Panel has exceeded expectations in the residential space and increasingly, the small commercial space, with an all-in-one form factor that reduces install time, built-in PowerG wireless technology, integrated LTE and Wi-Fi connectivity and a user interface he says homeowners actually enjoy using.
“IQ4 Panel has changed the conversation with end users,” says El Komala. “Clients expect a modern interface now. They want something intuitive, app-driven and visually clean. Meanwhile, installers want something that just works straight out of the box. There’s real value in muscle memory. When installers know a platform inside out, installs are cleaner and more consistent, and that reflects directly on their reputation.”
According to El Komala app selection is another strength of the NEO and IQ4.
“One of the key strengths of these solutions is that they operate and can be managed by their own apps or natively integrate with the world class Alarm.com platform and apps,” he says.
“Further they offer the ability to scale with the customer’s needs. A homeowner might start with a basic intrusion system and later add automation, video, or monitoring with Alarm.com. A small business may outgrow its initial footprint and require additional zones, partitions or want more advanced control.
“DSC NEO and IQ4 Panel allow installers to future-proof installations without forcing full system replacements,” explains El Komala. “This is a key consideration when clients are more value-conscious and long-term focused.
“We’re hearing more and more customers asking ‘Will this still work for me in 5 years?’ and these platforms give those installers the confidence to answer ‘Yes it will’.
“Installers stake their reputation on the systems they install,” El Komala explains. “These systems aren’t about chasing trends. They’re about giving installers a solid foundation they can build on – today and well into the future.
“You can learn more about DSC NEO and Qolsys IQ4 from your local BGW Technologies branch. The team is very experienced in both DSC Neo and the Qolsys IQ4 panels and they can take you through all the details to help you save time and money with your next install.”
You can contact the BGWT team to learn more here or read more SEN news here.
“Reliability, Dependability And Performance Key To Alarm Choice, Says BGW Technologies’ Stanley El Komala.”










