Visitor Tracking and Heat Mapping at Questacon Centre.
Visitor Tracking and Heat Mapping – Visitor tracking and heat mapping solution is required by Australia’s Department of Industry, Science, Energy and Resources for Questacon – but you need to be invited.
The National Science and Technology Centre requires a method to track visitors as they make their way around the Questacon centre. Management would like to know the number of visitors in each gallery at any point in time and have heat maps to show how popular the different exhibits are over a period of time and how visitor traffic moves around the centre.
Visitors must not be identifiable for privacy reasons, although it would be desirable for key characteristics to be captured such as a visitor being a child or adult.
Users are Questacon staff, the data would be used for capacity management, evaluating exhibit popularity, managing traffic through the centre and collecting general visitor data.
There are a number of constraints to which this system must adhere. The solution must not store or collect any data that could be used identify visitors, it must have all data collected, stored and transferred in a secure manner and the solution cannot rely on devices/technology that visitors carry (such as mobile phones) as the majority of our visitors are children and do not have mobile devices.
The solution must not interfere with the flow of traffic through the centre and roof fixed solutions should note that some galleries in the centre have large voids overhead. Further, some galleries have multiple exit and entry points and there is no fixed path for visitor traffic to follow.
The closing date for this Visitor Tracking and Heat Mapping at Questacon tender is September 30 – bear in mind that you need to be invited to tender for this solution. You can learn more here or read more SEN news here.
“Visitor Tracking and Heat Mapping at Questacon Centre.”
