The Advantage HID
Channel Partner program provides loyal, customer-focused sales partners
exclusive access and advance insight into HID Global developments, along with a
comprehensive toolkit that bolsters the Advantage Partner’s ability to extend
the Genuine HID value proposition to their customers.
According to the
company’s recent “Customer First” research, 88 percent of customers believe HID
Global provides the best solution in its class. This “Voice of the Customer”
(VOC) survey also indicated that customers identified brand reputation, quality
and support as their top three investment factors. The Advantage HID Channel
Partner program addresses this feedback by delivering high quality Genuine HID
products through top-tier channel partners who make customer support their
number one concern.
“Customer
satisfaction excellence is a critical factor in our customer’s ability to
invest with confidence in Genuine HID solutions, and it is the cornerstone of
the Advantage HID Channel Partner program,” said Eric Widlitz, managing
director, Americas, for HID Global. “Advantage HID Channel Partners form an essential
link in the Genuine HID value chain by providing superior end-user support,
which further enhances HID Global’s reputation as a trusted brand.”
“In seeking a
secure identity solution for my company’s unique requirements, it was important
to find both a reliable, cost-effective product and a trusted reseller with a
proven track record in customer service,” said Bhavesh Patel, senior director
of global risk operations and business at Genzyme Corporation.
“We selected HID
Global because of their long-held reputation for delivering quality solutions
and their commitment to ensuring top-notch customer service through their
select group of HID-endorsed partners.”
Organizations
seeking to purchase Genuine HID solutions are encouraged to select an Advantage
HID OEM distributor, integrator/dealer or reseller channel partner by visiting
https://www.hidglobal.com/genuine_hid/advantage_hid.php. For companies
interested in becoming an Advantage HID Channel Partner, visit the partner page
at www.hidglobal.com.
