ANZ AI Adoption Lagging
ANZ AI adoption lagging – AI adoption by companies in ANZ is lagging well behind the rest of the world, according to a recent study.
ManageEngine’s new global survey ‘IT at work: 2022 and Beyond’ revealed that IT departments in Australia and New Zealand are the lowest adopters of artificial intelligence (AI) and machine learning (ML) technologies of all countries surveyed, with only 27 per cent having done so, trailing the global average of 44 per cent.
ANZ also ranked last in using AI and ML to combat cyberattacks (50 per cent), which falls behind the global average of 57 per cent. This disparity comes as Australia battles escalating cyberthreats, with a record $A33 billion lost to scams over the last year, which occurred despite local organisations increasing their cybersecurity budgets.
“Business leaders need to arm themselves with the best technologies available when it comes to fighting dynamic threats and improving the quality of life for their IT staff,” said Ramprakash Ramamoorthy, director of research at ManageEngine.
“AI and ML can ease workloads through automation, which frees up time for them to do their jobs and share knowledge across the organisation. Such resourceful ways of thinking are essential to support workers and get on top of cyberthreats, and it’s promising to see a substantial increase in focus on the horizon for these technologies.”
Despite the lagging adoption, 82 per cent of ANZ respondents either strongly agree or somewhat agree that AI will play a significant role in strengthening their organisation’s IT security framework in the near future. Further, only 1 per cent of A/NZ respondents report their organisation has not made any AI or ML investments at all, and 62 per cent believe their organisations will increasingly adopt new technologies, including AI and ML, big data, and the cloud within the next 5 years.
Another key finding from the study is that only 5 per cent of decision-makers believe the responsibility of protecting the organisation from cyberattacks lies with everyone; a majority of 53 per cent, believe it is the responsibility of IT and security teams. And only 62 per cent, the lowest compared to the rest of the world, either strongly or somewhat agreed that their organisation’s non-IT employees try to help protect against cyberattacks.
“The finding that across ANZ, organisations feeling the pressure of being under-staffed to manage modern day cyber threats is concerning,” said Rajesh Ganesan, president, ManageEngine.
“That gets exacerbated when most people in such organisations feel security is not everyone’s responsibility and can be delegated to a single group. Such collective insights help organisations immensely in rethinking their strategies and we are glad to do our bit by facilitating this knowledge exercise across the globe.”
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