fbpx
17.5 C
Sydney
Saturday, April 20, 2024

Buy now

  • HIKVISION
  • HIKVISION
  • HID
HomeSecurityAlarm SystemsCSD, Atlas Gentech NZ Merge Technical Services

CSD, Atlas Gentech NZ Merge Technical Services

CSD and Atlas Gentech NZ, both Anixter companies, merged their technical services in order to offer a more comprehensive service to clients across ANZ.

According to CSD’s Mark Edwards, the ANZ team can provide phone support from Monday to Friday from 8.30am NZ time to 5pm Perth Western Australia time.

“This equates to 13 hours of phone support per day,” Edwards said. “And with the new mobile app, all our customers can 24/7 and access our extensive library of knowledge-based articles that have been written by technical services.

“These KBAs have been written to reduce time and cut out error when resolving issues and now you have complete access to them in the palm of your hand. You can also lodge a technical support ticket from the mobile app and bounce to the top of the queue right in front of a technical support agent who knows the product you require support on.

“This is an awesome development for technical support and is another way we are evolving to provide our customers the best service and support in the industry.”

Register here for the mobile app.

#sen.news

 

AUTHOR

SEN News
SEN Newshttps://sen.news
Security & Electronics Networks - Leading the Security Industry with News and Latest Events. Providing information and pre-release updates on the latest tech and bringing it all to you daily. SEN News has been in print for over 20 years and has grown strong as a worldwide resource in digital media.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Related Articles

TODAYS WEATHER

17.5 C
Sydney
16.8 C
Canberra
30.4 C
Darwin
15.9 C
Hobart
28 C
Perth
22.3 C
Brisbane
17.7 C
Auckland
23.4 C
Melbourne

RECOMMENDED

- Advertisement -

POLL

RECOMMENDED