How Important Is CCTV Maintenance Program When It Comes To Guaranteeing Performance?
How Important Is CCTV Maintenance – We try to sell maintenance programs to customers but often are told that they are unnecessary and too expensive. What’s SEN’s opinion? Do surveillance systems need to be maintained in the field or can they be ignored until they die?
A: Modern IP cameras are not set and forget – they need to be cleaned and maintained, and their firmware will need regular updates if they are going to meet their MTBF while remaining cybersecure and delivering the best possible performance.
After the standard commissioning tests have been undertaken, it’s vital to conduct a proper maintenance program. Maintenance is vital, even if it’s just cleaning wasps nests, grime, and spider webs off housing windows, checking drip loops and greasing housing bolts and cable entry points.
There are a heap of things to consider with maintenance, depending on the environment. As well as keeping things tidy, you’ll need to look at target framing, including depth of field, as well as performance aspects like synchronisation tests using a reference set, including evaluation of resolution, contrast, and ghosting.

Also, important are things like focus tests on lenses, and you should also undertake brightness, adaptation, and filtration tests on lenses. A proper maintenance program will involve recommissioning at least once a year. Regular maintenance is also about building recurring revenue into your business while ensuring end users are provided with increased reliability – the 2 things are not mutually exclusive.
The latest cameras make life easier with remote firmware downloads and maintenance programs that allow installers to tweak camera parameters, including increasingly important IVA vectors.
Maintenance will also tell techs whether a camera was installed in the right location, whether it’s degrading and needs to be moved under cover or replaced, as well as being an opportunity to adjust angle of view based on changing threat profiles or seasonal changes in the angle of the sun.
You can read more about maintenance of external stainless steel here, or find more SEN news here.
“How Important Is CCTV Maintenance Program When It Comes To Guaranteeing Performance?”
