Telstra Outage – Until late this afternoon, 19 March 2024, thousands of mobile network users were affected by a significant Telstra outage. The outage issue was eventually resolved at 2:35 PM this afternoon.
Irrespective of various news reports, there was “no impact to data nor 000 calls“, according to the Telstra spokesperson. The implication is that because the internet was not affected, it was still possible to make voice-over IP calls using applications such as WhatsApp, Facetime, Messenger or many other applications that use the internet to transfer video and audio.
“If you’re a Telstra customer you might be noticing some issues with mobile calls. We’re working on a fix and hope to get everything back up and running soon,” the company wrote on social media about 2pm.
The online Down Detecter system shows that the outage started at around 11:45 a.m., but was “resolved at around 2:30 p.m.” this afternoon, according to Telstra.
Thousands of users reported that incoming and outgoing calls were not connecting, and any that did would result in dead air time.
An alert on the Telstra website mentioned an outage had impacted the NBN Voice and Data services, merely causing some modems to disconnect from the exchange.
A strange opposing view between the Telstra spokesperson and the Telstra outages reporting pages. Nevertheless, the company apologised and all was good.
Telstra Outage – Still Waiting
A screenshot from the company’s main network services page was taken at 4:30 p.m. today.
“Good news! The issue impacting some mobile voice calls was fixed at around 2.30 PM (AEDT) today. The issue was caused by a software change. We’re sorry for the impact on your day,” Telstra wrote on X (Twitter).
“No worries MATE, she’ll be right!”
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