Kmart Trialling AI Security Cameras On Checkouts.
Kmart Trialling AI Security Cameras – Kmart is trialling AI surveillance cameras at self-serve checkouts to reduce shrinkage and help reduce prices.
The AI-powered cameras are installed at registers and are designed to detect whether a shopper has scanned an item at self-serve. Kmart is slightly late to the automation party, with Coles and Woolworths already having installed systems.
Customers are alerted by an annoying robotic voice if they forget to scan something properly, giving them the chance to scan it properly before staff are alerted. Employees can then review footage to see if the item was scanned correctly.
Kmart Trialling AI Security Cameras On Checkouts
The employee will be able to review the footage to check whether the item was scanned and to assist shoppers who might be struggling to handle their unpaid check out role.
“In the current cost-of-living crisis, we are proud to be able to continue to offer the same low (or even lower) prices to customers,” a Kmart spokesperson said.
“The reason we are exploring technology options like this is because they have been shown to be effective in managing what is becoming a larger issue in Australia and help us continue to keep prices low for the majority of our customers who are doing the right thing.”
Coming from another retailer the suggestion security technology was part of a strategy to save struggling shoppers money, but Kmart recently permanently dropped prices on 1000 items in its stores, the largest mass price drop it has undertaken since 2017.
“We know customers are really struggling – costs are going up right across the board – we’re just so proud to be able to offer our customers’ these savings when they need them most,” said Kmart’s Rennie Freer recently.
“Kmart Trialling AI Security Cameras On Checkouts.”