GALLAGHER opened a new regional headquarters in Melbourne recently, incorporating a Customer Service Centre that will house Gallagher’s customer service, distribution, sales management, marketing, administration, technical and servicing support, and warehouse operation teams, Australia-wide.
“The new building doubles our capacity, so both its size and location improve our logistical capabilities. It also provides new opportunities in training, as well as customer and technical support,” said general manager Malcolm Linn.
The Gallagher Customer Service Centre, which includes the Gallagher Security division, is accessible via the Hume Freeway while offering the added benefit of being located less than 20km from the Melbourne International Airport.
“The new building sits right next to the Hume Freeway with some 50,000 cars passing the site each day so it’s a good way to promote the brand,” Linn said.
The toll free number (1800 GALLAGHER) remains unchanged for customer service, technical support, trouble shooting and advice. The new Australian headquarters is situated at 65 Scanlon Drive, Epping, Victoria.
Sir William and Lady Judi Gallagher attended the official opening of the new facility, along with members of Gallagher’s board and executive management.♦