Like DSL and cell phone switching, VoIP may have compatibility issues with many alarm monitoring systems. Steve Baker, president of the National Alarm Computer Center says the disruption of signals created by new protocols is a real problem for central stations and if not dealt with will cost them customers.
“Undefined signals are the biggest liability to us,” Baker explained to SSN. “Dealers need to be more proactive.”
The Alarm Industry Communications Committee (AICC), which includes members from multiple security industry associations, including the CSAA is pushing fo regulations from the FCC to control the effect of VoIP on alarm services. At the same time, the FCC has asked industry for a description of the threat VoIP poses to alarm monitoring services.