PELCO has moved to strengthen its alliance with growing electronic security distributor, BGW Technologies, making BGWT its preferred Australian supplier.
“With our ongoing success in the region and our focus on high levels of customer service, we wanted to ensure our channels to market mirrored these themes, “said Pelco’s Craig Cobbin.
“As such we have decided to consolidate the number of distributors in Australia to allow for a more supportive approach to the entire Pelco product offering. Given BGW Technologies has been a long-term distribution partner of Pelco, which has already have proven its deep technical knowledge, experience, financial strength and high-quality customer service levels on the full range of Pelco solutions, the choice to appoint them as our preferred distributor was an obvious one.
“BGW Technologies already has an enhanced focus on having the right inventory available across its national branch network, specialist resources to assist with Pelco enquiries and factory-trained technical support staff, all combining to elevate the Pelco experience for our valued customers. The services BGW Technologies is well known for includes pre-sales support with tender submissions, value engineering expertise, pre-staging of equipment, demonstration capabilities and post-sales support.
“Whether it be an individual camera or a complete recording solution, the depth of our product range allows us to partner with SI’s and other manufacturers to tailor a system that meets the needs of their clients. This is what Pelco are known for and our strengthened partnership with BGW Technologies will deliver this,” Cobbin said.
Pelco has a team of nine staff in Australia and its business continues to grow.
“We are investing in our team which has seen the recent appointments of Tim Shadgett as Sales Manager – SA/WA/NT and Owen Rogers as Sales Manager – VIC/ACT/TAS,” said Cobbin. “Our growth is attributed in part by our ability to offer a ‘better together’ solution. This offers benefits to the customer by dealing with one manufacturer that has the capability to put forward a unified offer that is designed to provide a seamless user experience, ease of installation and lower total cost of ownership to the end user.
“In addition, our solution offer continues to expand as we launch new partnerships with tier one software providers such as ‘Pelco Analytics – Powered by IBM’. Our foundation products are also constantly evolving with the recent launch of Exsite Enhanced, Esprit Enhanced II, IBD Cell Camera, Pelco Camera Link and VideoXpert 2.3 this year. We have an exciting roadmap ahead, which aligns with Pelco’s global strategy to be the leader in predictive video solutions for people and vehicles.”