Christopher Olsen

With over 28 years of experience in providing forward-thinking I.T. Engineering, Technology and Digital Legal solutions to various sectors; Christopher Olsen specialises in:

• Implementation of server infrastructure, virtualisation (VMWare) servers & PC’s;
• Project Management and Systems Design;
• Microsoft Active Directory, Exchange, Office 365, Cloud Integrator, Cisco, Networking, Cyber Security, Telephony, Coding and much more;
• Legal Practice Management;
• Law Firm Development, Training and Advice;
• Mine Site and Coal Wash Plant Fibre Optics and Comms;
• Design and implementation of business communication systems, VoIP (Voice over IP), telephony and data management;
• CRM (Customer Relationship Management) software and Intranets;
• Software implementation;
• Website Design and Landing Pages, Newsletters and Targeting;
• Advanced Digital Marketing;
• Criminal Forensic Investigation and Analysis;
• Court Services and Expert Witness Reports;
• Legal industry new client lead generation through psychology-based derivation of audiences, SEO (Search Engine Optimization), Web design specifically for Law firms, Social Media Marketing, Google AdWords, Google AdSense, Facebook Marketing, Pinterest, Instagram, Twitter etc.;
• Competitor analysis, investigating and research ensuring deliverability of marketing goals and conversion of leads. A conversion rate of 5% where the industry legal standard is 4.74%;
• Legal systems implementation for Workflow, precedent creation, and office management procedures and policies.

Please contact Christopher Olsen here.

Hosting Services

• ResolvIT owns and operates various hosting services within the Sydney Equinix Data Centre and provides these services to current clients;
• High-Performance Australian VPS and Cloud Hosting;
• Custom CentOS and Windows Server design for high-speed hosting;
• Virtual Private Servers (VPS);
• Colocation and Content Hosting;
• Professional Services and Expert IT Consulting;
• Data Storage / Backup Servers;
• Sysadmin Assistance;
• SaaS, PaaS and open-source SaaS from the best Data Centres and Connectivity in Australia;
• Custom and professional Australian hosting & co-location for Internet and cloud servers;
• Having exceeded a 9% Uptime SLA over the last year and with skilled, helpful & competent local Australian staff, Network Presence is a reliable partner for your internet enterprise; and
• Email Hosting Provision and

Domain Services

• Guaranteed service for over 450 Domain name extensions and instant registrations with Australia’s largest independent accredited registrar/reseller.
• Premium domain name services;
• Domain management system will give you everything you need to manage your domains;
• Premium email hosting and O365 implementation; and
• auDA and overseas registrar

Consulting

• Qualified & experienced Internet Professionals (ITIL, Redhat Engineers, etc) providing expert Unix/Linux/Windows System Administration, Support and Fault- Diagnosis. Available regularly, by booking or on-call. Call Christopher Olsen.

Project Management

• Complex budgeting and management of costs to ensure the spend is kept to a minimum by utilising the current skill base of specific individuals and industry contacts including liaising with software suppliers and providers for agreements;
• Design of workflow and systems and general accounting implementations;
• Leadership and communications skills that incorporate time management and problem-solving directly related to each case example;
• Risk analysis and negotiation skills including procurement, purchasing, sub- contracting, staff hiring and human resource management;
• Technical writing, plan drafting and engineering design;
• Training of new and current staff in all aspects tailored to the role including:
  • use of the practice management Software Affinity/LEAP/Evolve;
  • use of phone systems;
  • use of various internal systems including PCs, software and systems, internet and intranets, websites and blog systems, newsletters and marketing and CRM systems;
  • CPD seminars and presentations and systems
• Workflow design, implementation and coding;
• Precedent coding, layout, design and content to a certain degree; and
• 24/7 Technical Support Provision to all staff and

Technical

• Software and hardware systems design;
• Server and PC build from bare bones and brand design and implementation including HP, IBM/Lenovo, Cisco, Dell and others;
• Hosting and provision of domains and emails;
• Procurement of domain names;
• Configuring and setup of cloud-based systems such as S3, Google Drive, Dropbox and Amazon Glacier and the AWS network;
• Installation, setup and maintenance of around 50 PCs, VMsd and servers;
• Windows 98 / Me / XP / 2000 / 7 / 10 / 11 / 2003 Server / 2008 Server / 2012 R2 Server / 2016 Server / 2019 / Server / Linux Server/ etc.;
• Commercial Video conferring facility design and use including Linksys, Cisco and Polycom;
• Microsoft Exchange on-premises implementation and management, MS Exchange 365 admin and MS Office;
• Extensive work with MS Active Directory architecture and infrastructure, including installation, domain design, group policies, user management, patching, DNS, IP Addressing, LDAP, schema etc.;
• Windows Server administration, systems documentation, and performance;
• Virtual Server, PC, hardware, software, and technical support provisions; and
• Design of computer systems with extensive cost savings;
• Server infrastructure, cutting edge transport layer web hosting to increase ranking above competitors;
• Alarm installation and wiring, configuration, and programming;
• CCTV/Security Camera installation, configuration, and monitoring;
• Server RAID configuration, iSCSI, LUN configuration; virtual switching, arrays; and
• programming and repairs, foreign configuration importing;
• Cabling, Network design, drawing, measurements, safety, and legislative adherence to National Standards;
• Patch panel patching, Krone Patchless systems, Clipsal for a new fit-out;
• Cat5, Cat6, Cat6a, COAX, security, wireless, data systems and phone installations for new desks at the back of the office; and
• Runs of copper and fibre cabling from MDF into location phone and Server rebuilds and setup new servers;
• Network design, drawing, measurements, safety, and legislative adherence;
• Patch panel patching, Krone Patchless systems, Clipsal for a new fit-out;
• Cat5, Cat6, Cat6a, COAX, security, wireless, data systems and phone installations throughout the complex; and
• Run copper and fibre cabling from MDF into location including phone and Server rebuilds and set up new servers. Designed by Christopher Olsen.

Legal Software

• LEAP Server Based installation and maintenance, recovery of failed servers, database management and complex rebuild and repairs; and
• Affinity – Extensive experience with Affinity installation, operation, and Integration with API connectors including exchange on-premises, InfoTrack, FileMan and local data connectors for disbursement injection. Advanced technical understanding across all aspects of usage, and matter creation.
• Practice Evolve – Implementation and
• Lexis Nexis – Research and Development Database
• Smokeball – Precedent acquisition and design
• ActionStep – Cloud-based legal practice management solution designed for growing and midsize firms.
• Christopher Olsen designed the Koffels Solcitors & Barristers initial marketing systems.

Legal Systems Implementation for

• Transcriptions, client letters, legal research, court documents, email correspondence, liaise with clients as requested by solicitors, prepare briefs and all other manner of paralegal work;
• Wills and Estates, conveyancing, off-the-plan contract assessments, PEXA setup and use, AusKey and ASIC systems and searches, property and title searching and application to easements and contracts;
• Commercial leasing and drafting of client letters;
• Commercial litigations, Personal Injury litigation and brief compilation;
• Court documents including affidavits, summons, evidence and forensic discovery;
• QLD Conveyancing procedure and precedent creation as necessary;
• Court-related work including district, local and Supreme Courts; and
• All general paralegal-related.

Marketing

• New client lead generation through the use of social media and internet technologies and channels. Utilising the display networks and psychology-based derivation of audiences, maximisation of lead creation reduces the cost of advertising significantly;
• Website design, landing page design and advertisement creation with cutting-edge web frameworks;
• Website design and custom coding;
• Competitor analysis, investigating and research ensuring deliverability of marketing goals;
• SEO incorporation, extensive keyword implantation and traffic accumulation to ensure the largest number of relevant people are directed towards your company’s conversion pages and funnels;
• Full setup and design of one of the world’s most powerful CRM software packages Salesforce ;
• Design of custom CRM systems based on open source and vTiger marketing platform to capture and distribute all incoming enquiries in a single Allowing for distribution to solicitors/staff for immediate capture of lead and conversions, reporting, SMS facility and tracking;
• Successful Family Law Marketing campaigning;
• Video Editing, Adobe Premiere Pro and After Effects;
• Movie shorts and productions for YouTube and Social Media advertising; and

Security

• Network audits and Firewall maintenance both hardware and software-based;
• Malware Protection and threat detection and prevention for all staff;
• Antivirus and Webroot DNS configuration, Sophos, McAfee, Norton, AVG, Kaspersky and others;
• Advanced network security, VLAN’s, MAC Blocking, wireless security protocols, software firewalls, patching, Account management, policies;
• Reporting and monitoring, deep investigation and log file inspections;
• Use of Zero Trust Network models;
• Maintaining LAN, WLAN and architecture of the server as per the business policy;
• As a precautionary measure, analyse and implement new security protocols for greater efficiency against any threat or malfunctions;
• Resolving the existing security issue including hardware malfunctions;
• Use of custom email filtering integration with services such as Spam Hero; and
• Generating and maintaining the virtual private network, firewalls, web protocols and email security decorum.