BACK2BASE Monitoring has been awarded an ASIAL Grade A1 certification for its newly constructed alarm monitoring centre and national HQ located at North Lakes north of Brisbane.
“This certification, combined with the Back2Base Monitoring boutique approach to customer service and innovation, is what sets Back2Base apart in the rapidly evolving Alarm Monitoring market,” said general manager, Gary Rushton. “ASIAL’s Grade A1 certification is the benchmark of excellence for alarm monitoring in Australia.”
Back2Base founder and Industry veteran, Robert Hidderley, purpose built the state-of-the-art alarm monitoring and data centre facility at North Lakes with the future in mind.
“We have a long-term commitment to providing secure, reliable and innovative approaches to protecting our customers businesses, homes and people,” Hidderley said. “Our new grade A1 Monitoring Centre underpins our commitment and ultimately, our customers are the beneficiary of our significant investment.”
According to Hidderley, the site for the monitoring centre was specifically chosen after an extensive search taking into consideration possible environmental and other risk factors likely to impact our continuity of service.
“Our unique location, combined with the multiple redundant power and communications systems, gives Back2Base an unparalleled resistance to natural disasters and nearby emergency situations,” he said.
Meanwhile, Rushton said cyber security is an evolving concern for a growing number of enterprises and individuals.
“When it comes to the attack of client data from cyber threats, along with multiple firewalls and cyber security measures we have a zero-cloud policy for our IT infrastructure which is housed onsite in our climate-controlled data centre,” Rushton said.
“Our no offshore and no outsourced human resources or data entry policy means the privacy and security of our customers trusted information is made paramount and kept under the control of the team actually trusted with protecting it.”
Founded in 2005 and a pioneer in video alarm verification services, Back2Base Monitoring’s client list includes many well-known organisations.
You can find out more at back2base.net.auabout or contact back2base.net.aucontact