DEPARTMENT of Environment and Energy has gone to tender for maintenance of Gallagher access control and intrusion detection, as well as a video surveillance solution.
The DEE is seeking to engage the services of a suitably qualified and licensed service provider for scheduled preventative maintenance, repair services, and reporting to ensure the full functionality and future planning of the electronic access control system (EACS), CCTV and extensive security network infrastructure (SNI) within the John Gorton Building, King Edward Terrace, Parkes ACT 2600. The agreement will include quarterly maintenance and testing inspections.
The tenderer will be required to attend site and confirm each field device, speedstile, controller, server, switch, UPS and the security infrastructure associated with the EACS, CCTV and SNI systems is fully functioning, and carry out ad hoc repairs and maintenance to devices that have failed testing. During these maintenance inspections the tenderer shall apply appropriate testing methods to establish the correct operation of each piece of security equipment and keep accurate records of all tests.
The Gallagher Software Maintenance Agreement (SMA) is to be provided as part of this agreement and tenderers should include the labour necessary to implement Gallagher upgrades as they are released. The tenderer will be required to attend maintenance review meetings with specified personnel and provide a range of reporting options for review. The agreement shall include attendance to site for break-fix works as required on a fee-for-service basis.
The tenderer is to maintain a 24-hour 365 days per year emergency service and operational support service to assist with the Department’s operational needs.
The tender closes October 23, 2018.